28+ years in entertainment, media, and technology
Xperi
2015 - 2024 | Calabasas, CA
Watchwith / Related Content Database Inc.
2009 - 2015 | San Francisco, CA
THX Ltd.
2005 - 2009 | San Rafael, CA
LSI Logic Corporation / C-Cube Microsystems
1999 - 2005 | Milpitas, CA
University of Silicon Valley (formerly Cogswell Polytechnical College)
Sunnyvale, CA | Summa Cum Laude, GPA 3.88
Strategic Account Management, Customer Retention, Churn Mitigation, Customer Journey Optimization, Executive Relationship Building, Voice of Customer, KPI Development, Customer Health Scoring
Team Building, Mentorship, Performance Management, Cross-Functional Collaboration, Stakeholder Management
Data Analysis, AI/ML, Agile Methodologies, Jira, CRM Systems, API Integration, Workflow Architecture
Music, Film, Television, Streaming, Interactive Media, Hollywood Studios, Consumer Electronics, Content Lifecycle